Privacy Policy
1. Introduction
Moname Media LLC ("Moname," "we," "us," or "our") operates moname.agency and provides performance marketing and advertising services to businesses. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Information You Provide
When you complete forms, apply for our services, or communicate with us, we may collect:
- Contact Information: Name, email address, phone number, company name
- Business Information: Website URL, industry, advertising spend, marketing goals
- Payment Information: Billing details processed through secure third-party payment processors
- Communications: Content of messages and correspondence with us
Information Collected Automatically
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time on site, referring website
- Cookies: Session data and preferences (see Section 7)
3. How We Use Your Information
We use collected information to:
- •Provide and improve our advertising and marketing services
- •Process applications and manage client relationships
- •Process payments and billing
- •Set up and manage advertising accounts and campaigns
- •Respond to inquiries and provide support
- •Send service-related communications
- •Analyze and improve our website
- •Comply with legal obligations
4. How We Share Your Information
We may share your information with:
Service Providers
Third-party vendors who help us operate our business, including:
- GoHighLevel — Customer relationship management
- GoCardless — Payment processing and billing
- Ramp — Financial operations RB2B / Retention.com — Visitor identification and data enrichment
- Advertising platforms — Meta, TikTok, AppLovin
- Website hosting and analytics providers
These providers only receive information necessary to perform their services and are contractually obligated to protect your data.
Legal Requirements
We may disclose information when required by law, court order, or government request, or when necessary to protect the rights, property, or safety of Moname, our clients, or others.
Business Transfers
If Moname is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
5. Sale of Personal Information
We do not sell personal information as defined under the California Consumer Privacy Act (CCPA) or other applicable state privacy laws. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Client Campaign Data
As a marketing agency, we access and manage advertising data on behalf of our clients. For this data:
- We act as a service provider/processor on behalf of our clients
- Client advertising data remains the property of the client
- We handle client data according to our service agreements
- We do not use client campaign data for our own marketing purposes
- We implement appropriate security measures to protect client data
7. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy:
When no longer needed, we securely delete or anonymize your information.
8. Cookies and Data Technologies
We use cookies and similar technologies to remember your preferences, analyze website traffic, and improve user experience.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email.
Your Choices:
Browser Settings: Most browsers allow you to control cookies through settings. You can block or delete cookies, though this may affect website functionality.
Advertising Opt-Out: You may opt out of receiving this advertising by visiting https://app.retention.com/optout
GDPR Opt-Out: You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out
9. Your Privacy Rights
Depending on your location, you may have the right to:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
California Residents: You have additional rights under the CCPA/CPRA, including the right to know what personal information we collect and how it's used, and the right to opt out of the sale or sharing of personal information.
To exercise any of these rights, contact us at [email protected].
10. Data Security
We implement reasonable security measures to protect your information, including encryption of data in transit, access controls, regular security assessments, and vendor security requirements.
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
11. International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the United States where our servers are located.
12. Children's Privacy
Our services are directed to businesses, not individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will delete it promptly.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Review their privacy policies before providing information.
14. Changes to This Policy
We may update this Privacy Policy periodically. We will post the updated policy with a new "Last Updated" date. For material changes, we will provide additional notice.
15. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights: